ISO 20000: 2018 Certified Services This standard is designed to define the requirements for the establishment, implementation, maintenance and continual improvement of service management systems (SMS). SMS supports service lifecycle management, including service planning, design, transition, delivery and improvement to meet agreed requirements and benefit customers, users, and organizations providing services. The adoption of SMS is a strategic decision for an organization and is influenced by the organization's goals, governing body, other parties involved in the service lifecycle, and the need for efficient and flexible services. The implementation and operation of SMS increases efficiency and efficiency by ensuring continuous visibility, service control and continuous improvement. Better service management applies to SMS and services. This document is intentionally independent of any specific guidelines. Organizations can use any combination of accepted concepts and their own experiences. The requirements in this document are based on commonly used remediation methods. You can support SMS using the appropriate service management tools.
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It is also referred to as ISO/IEC 20000 or ISO 20000-1:2011. This standard enables organizations to assure their IT service management processes are aligned both with business needs, and with international practices.
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Miss Manisha Katariya , the Team Leader of the Company, Post-graduated with a Master of Business Adminstration degree from AKTU (LUCKNOW). Miss, Manisha Katariya has nearly 7 Years of experience in the Sales & Finance sector. She heads the marketing and commercial relationship management departments of the Company.Their main duties include hiring and training employees, creating and implementing business strategies and delegating tasks to team members.
Mrs Priyanka Singh Chauhan Senior Associate of the company, Post graduated in Banking & Finance Management from NMIMS University , Surat Gujarat , Mrs. Chauhan has nearly 6 years experience in the finance and banking operations sector .
Miss Manali Sumrani Senior Associate of the company, Post graduated in Master of Business Adminstration in DRBAU University, Agra. Miss Manali Sumrani has nearly 5 years experience in the finance sector .
Miss. Twinkle Agarwal , the Consultant of the Company. She help their clients achieve their business goals by providing expert advice in their field of proficiency. She work with their clients and advise them on matters such as accounting and Legal Services.
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Mr Mohan Sharma Advisor of the company, Graduated with Bachelor of Computer Application Degree from DBRAU Agra.He meet with clients to gain a sense of their mindset and ultimate goals. He draw from their experience, expertise, and perspective to help clients shape their goals and craft purposeful next steps.
Miss Kareena Varlani Associate of the company, Graduated with Bachelor of Commerce Degree from Dayal bagh University Agra.She work in collaboration with others to complete daily tasks and offer support to their team.
